Refund policy
The NOBLAYER™ Sweat-Proof Guarantee — 30 Days
NOBLAYER™ undershirts are engineered to block 100% of underarm sweat from reaching your outer garment. If you wear NOBLAYER™ and visible sweat marks still appear on your outerwear within 30 days of purchase date. we will refund your full purchase price.
Simply contact us at noblayer.com/pages/contact with your order number and a brief description, and we will process your refund within 48 hours.
This is not a conditional guarantee. It is our commitment to the product we make.
Standard Return Policy
At NOBLAYER™, we believe confidence should come with complete peace of mind.
Because our products are designed to be worn directly against the body, we maintain strict hygiene standards. For this reason, our standard return and exchange policy is intentionally limited.
Please review the following policy carefully before placing your order.
1. Returns & Exchanges
For hygiene reasons, NOBLAYER™ undershirts are not eligible for return or exchange after delivery.
This applies to products that have been:
- Worn or tried on
- Washed or laundered
- Used in any way
- Removed from their original hygiene packaging
We cannot accept these products back for resale because of the personal nature of the product and our commitment to maintaining the highest hygiene standards for every customer.
Please choose your size carefully before completing your purchase.
2. Choosing Your Size
We strongly recommend reviewing our Size Guide before ordering.
Because NOBLAYER™ undershirts are personal-wear garments, incorrect size selection does not ordinarily qualify for a return or exchange after delivery.
If you are unsure about your size, please contact us before placing your order and our team will be happy to help you choose the appropriate size.
3. Wrong Item Received
We take every order seriously.
If you receive an item that is different from what you ordered, please contact us as soon as possible after delivery.
Please provide:
- Your order number
- A photo of the item received
- A photo of the packaging/shipping label
If we confirm that the incorrect item was sent by NOBLAYER™, we will arrange an appropriate resolution, which may include replacement or refund, as applicable.
You will not be responsible for correcting an error made by us.
4. Defective Product
Every NOBLAYER™ product is inspected before being shipped.
If you believe your product has a manufacturing defect, please contact us as soon as possible with:
- Your order number
- A description of the defect
- Clear photographs or video demonstrating the issue
Our team will assess the claim and determine the appropriate resolution.
Where a product is confirmed to be defective, NOBLAYER™ will provide an appropriate remedy in accordance with applicable consumer-protection requirements, which may include replacement, or refund.
Contact
For all support and inquiries, please reach out through our official contact page at noblayer.com/pages/contact.